Privacy Policy for Lineage Tree Care LLC

Effective Date: 9/15/2024

Table of Contents:

1. SCOPE AND APPLICATION
2. COLLECTION OF INFORMATION
3. USE AND DISCLOSURE
4. SECURITY
5. USER ACCESS AND CONTROL
6. OTHER IMPORTANT INFORMATION
7. CONTACT US
8. CALIFORNIA CONSUMER PRIVACY ACT NOTICE
9. A2P 10DLC AND SMS POLICIES

      1. SCOPE AND APPLICATION

Lineage Tree Care LLC (“Company,” “we,” or “us”) wants you to be familiar with how we collect, use, and disclose information from and about you. This Privacy Policy describes our practices in connection with our business services (the “Services”). By using our Services, you agree to the terms and conditions of this Privacy Policy.

This Privacy Policy applies to all users, including those who use our Services without registering and those who have registered. It covers our collection and use of personal information (information that identifies a specific person, such as a full name or email address) and non-personal information (such as demographics and service usage).

      2. COLLECTION OF INFORMATION

Depending on your interactions with us, we and our service providers may collect information from and about you from the following sources:

– **Registration Information:** Information you submit when registering for our Services, creating an account, subscribing to newsletters, or participating in promotions. This may include your name, email address, address, phone number, and other details.
– **Activity Information:** When you access our Services, we may collect information such as your IP address, browser type, device information, and geolocation data. This helps us understand how you interact with our Services.
– **Cookies and Other Tracking Technologies:** We use cookies, pixels, and other tracking technologies to collect and store data on your usage of our Services. You can manage your cookie preferences through your browser settings.
– **Information from Other Sources:** We may supplement the information we collect with data from publicly available sources, social media platforms, advertisers, and business partners.

We do not knowingly collect personal information from children under 13 years of age.

      3. USE AND DISCLOSURE

We use and may disclose the information we collect from and about you for the following purposes:

– **To Provide and Improve Services:** To manage, maintain, and enhance our Services, conduct research, and develop new products and services.
– **To Contact You:** We may send you emails, SMS messages, or notifications about our Services. You can opt out of promotional communications by following unsubscribe instructions or contacting us as described in Section 7.
– **To Share with Service Providers:** We may share your information with service providers who assist us with our Services, including data analysis, event organization, customer support, and marketing.
– **To Protect Rights and Comply with Laws:** We may disclose your information to protect the rights of Lineage Tree Care LLC, comply with legal obligations, or respond to government requests.

Depending on your interactions with us, not all information may be collected or disclosed as outlined above.

      4. SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

      5. USER ACCESS AND CONTROL

You have the right to access, review, correct, update, or delete the personal information we maintain about you. To exercise these rights, please contact us as outlined in Section 7. We will respond to your request as soon as reasonably practicable and in accordance with applicable law.

      6. OTHER IMPORTANT INFORMATION

– **Updates to Privacy Policy:** We may modify this Privacy Policy from time to time. Any changes will become effective when we post the revised policy on our website. Please check this policy periodically for updates.
– **Location of Data:** Our Services are managed in the United States. By using our Services, you consent to having your personal information processed in the U.S. or other countries where we or our service providers operate.
– **Linked Services:** Our Services may contain links to other sites operated by unaffiliated companies. We are not responsible for the privacy practices of these unaffiliated companies, and we encourage you to review their privacy policies.
– **Data Retention:** We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Backup information related to your account may be retained for some time after cancellation for fraud detection or compliance purposes.
– **Do Not Track:** At this time, we do not respond to ‘Do Not Track’ signals.

      7. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: business@lineagetreecare.com

      8. CALIFORNIA CONSUMER PRIVACY ACT NOTICE

This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). California residents have the right to request information about our collection, use, and disclosure of their personal information, request deletion of their personal information, and opt-out of the sale of their personal information. To exercise these rights, please contact us as described in Section 7.

      9. A2P 10DLC AND SMS POLICIES

**SMS Communications:** By providing your phone number, you consent to receive SMS messages from Lineage Tree Care LLC, including updates, promotions, and customer service communications. Message and data rates may apply, and frequency of messages varies based on user engagement.

**A2P 10DLC Compliance:** Lineage Tree Care LLC complies with A2P 10DLC (Application-to-Person 10-Digit Long Code) regulations to ensure the lawful delivery of authorized, high-quality SMS communications. This includes registration of our messaging campaigns to meet regulatory requirements, reduce spam, and enhance message deliverability.

– **Opt-Out:** You can opt out of SMS messages at any time by replying “STOP” to any text message you receive. If you need assistance, you can reply “HELP” or contact us using the details provided in the Contact Us section.
– **Data Sharing:** We do not share your phone number with third parties for their direct marketing purposes without your explicit consent.
– **Security of SMS Communications:** We take reasonable measures to protect the integrity and security of your phone number and SMS communication data, in accordance with industry standards.

This Privacy Policy is intended to ensure transparency and demonstrate our commitment to safeguarding your personal information in compliance with applicable privacy laws and regulations. Please review this policy periodically for any updates or changes.